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Employee Experience (EX) stories

'Smart people changing': How humans and agentic AI co-exist
Data Protection

'Smart people changing': How humans and agentic AI co-exist

Governance fears and skills gaps are pushing businesses to deploy agentic AI in secure systems while protecting staff from disruption.

By David Shilovsky • 5 min read • Last week
11:11 Systems wins Great Place To Work certification
Data Protection

11:11 Systems wins Great Place To Work certification

The certification may help the cloud and cyber security provider attract scarce talent as 95% of Australian staff rated it a great place to work.

By Sean Mitchell • 4 min read • Last week
Sonatype names new chiefs as AI demand drives growth
Data Protection

Sonatype names new chiefs as AI demand drives growth

Rising demand for secure AI software development has prompted Sonatype to expand its leadership team and scale operations globally.

By Sofiah Nichole Salivio • 3 min read • Last week
GoodHabitz survey finds stark gap on workplace change
Digital Transformation

GoodHabitz survey finds stark gap on workplace change

Only 45% of employees say they are involved in workplace change, despite 97% of managers claiming they include their teams.

By Sean Mitchell • 4 min read • Last week
Tanium named ISG leader in digital employee experience
Digital Transformation

Tanium named ISG leader in digital employee experience

Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.

By Sean Mitchell • 4 min read • This month
UKG appoints Rod Johnson as Chief Revenue Officer
Data Analytics

UKG appoints Rod Johnson as Chief Revenue Officer

The hire is aimed at strengthening UKG's global sales push as software rivals race to turn AI features into practical workforce tools.

By Sofiah Nichole Salivio • 4 min read • This month
Pax8 appoints Mel Thompson as APAC Experience Vice President
Software-as-a-Service

Pax8 appoints Mel Thompson as APAC Experience Vice President

The hire comes as Pax8 ramps up its APAC push, with the cloud marketplace seeking closer ties to partners and vendors across the region.

By Joseph Gabriel Lagonsin • 3 min read • This month
GoTo adds new AI tools to LogMeIn Resolve & Rescue platforms
Digital Transformation

GoTo adds new AI tools to LogMeIn Resolve & Rescue platforms

IT support teams will get faster troubleshooting as GoTo embeds agentic AI, live device data and tighter Nexthink links into LogMeIn products.

By Joseph Gabriel Lagonsin • 4 min read • This month
Workday GO offers growth potential for mid-sized enterprises
Data Analytics

Workday GO offers growth potential for mid-sized enterprises

Australian and New Zealand mid-sized firms will gain faster deployments and real-time people, payroll and finance insights from Workday GO.

By David Shilovsky • 5 min read • This month
Lancom Technology wins Great Place to Work accreditation
Hybrid & Remote Work

Lancom Technology wins Great Place to Work accreditation

The recognition may help Lancom Technology attract and retain staff as tech employers compete harder for skilled workers in a tight labour market.

By Sean Mitchell • 3 min read • This month
Go Swag raises USD $5m for US expansion with Mercia
Digital Transformation

Go Swag raises USD $5m for US expansion with Mercia

The Glasgow gifting platform plans to add 40 staff and open a Southeast Asia warehouse as it targets a bigger US market.

By Mark Tarre • 4 min read • This month
Centrica adopts SAP AI in long-term cloud overhaul
Digital Transformation

Centrica adopts SAP AI in long-term cloud overhaul

The cloud overhaul is meant to trim costs and modernise finance systems as Centrica adapts to tougher energy-market pressures.

By Mark Tarre • 3 min read • This month
Riverbed wins FedRAMP Class D for US government platform
Software-as-a-Service

Riverbed wins FedRAMP Class D for US government platform

The high-level clearance could ease uptake of Riverbed's cloud tools by US agencies and bolster its credentials in regulated commercial markets.

By Mark Tarre • 4 min read • This month
Skillable names Brian Barnum chief financial officer
Software-as-a-Service

Skillable names Brian Barnum chief financial officer

The software group is reshaping its senior team as it seeks faster growth across virtual labs, training and AI-related services.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Stories from Other Regions

Employee Experience (EX) stories

Why does CX and UC need to be designed together?
Unified Communications

Why does CX and UC need to be designed together?

Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.

By Samantha Mooney • 6 min read • Last week
The hardest job in CX just got legal protection. Is your centre ready?
Customer Experience

The hardest job in CX just got legal protection. Is your centre ready?

Australian contact centres now face tougher scrutiny as psychosocial risk rules make workload design a legal issue, not just an HR one.

By Kate Zawerucha • 6 min read • Last week
The modern MSP is a continuous improvement engine not a helpdesk
Digital Transformation

The modern MSP is a continuous improvement engine not a helpdesk

Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.

By Ralf Donkers • 5 min read • This month
7-Eleven Australia names WorkJam Partner of the Year
Digital Transformation

7-Eleven Australia names WorkJam Partner of the Year

The award spotlights rising retailer demand for tools that keep dispersed store staff informed and operations consistent across large networks.

By Sean Mitchell • 3 min read • Last month