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Rohit Ghai named Chief Executive Officer as Barracuda enters new era
Software-as-a-Service

Rohit Ghai named Chief Executive Officer as Barracuda enters new era

Barracuda appoints Rohit Ghai as CEO, ushering a new era after Hatem Naguib's tenure marked by growth and innovation in cybersecurity.

By Melvin Hipolito • 3 min read • Wed, 24th Sep 2025
Pegasystems unveils fabric to unify enterprise AI automation
Digital Transformation

Pegasystems unveils fabric to unify enterprise AI automation

Pegasystems launches Pega Agentic Process Fabric to unify AI agents and automate customer journeys seamlessly across enterprises by 2025 Q3.

By Jed Nykolle Harme • 5 min read • Tue, 3rd Jun 2025
Legacy tech & technical debt threaten modernisation goals
Digital Transformation

Legacy tech & technical debt threaten modernisation goals

Technical debt and legacy systems stall tech modernisation at global firms, with 68% citing them as barriers to adopting AI and newer technologies.

By Jed Nykolle Harme • 3 min read • Tue, 3rd Jun 2025
Pegasystems launches AI agents for finance sector control
Robotic Process Automation

Pegasystems launches AI agents for finance sector control

Pegasystems has launched Pega Predictable AI Agents, designed for regulated sectors like finance and insurance to ensure transparency and control in AI deployment.

By Jed Nykolle Harme • 3 min read • Wed, 14th May 2025
Most firms unprepared for GenAI surge despite competitiveness
Digital Transformation

Most firms unprepared for GenAI surge despite competitiveness

A global study reveals 60% of multinational firms lack confidence in their data readiness to harness generative AI's business value despite its potential.

By Shannon Williams • 4 min read • Thu, 24th Apr 2025
Survey shows outdated tech frustrates UK & US consumers
Digital Transformation

Survey shows outdated tech frustrates UK & US consumers

A YouGov survey reveals growing dissatisfaction with customer service in the US and UK, as 69% of consumers blame outdated technology for their frustrations.

By Melania Watson • 3 min read • Wed, 19th Feb 2025
Pegasystems unveils new AI-enhancing Pega Agent Experience
Digital Transformation

Pegasystems unveils new AI-enhancing Pega Agent Experience

Pegasystems has launched the Pega Agent Experience, a suite of API capabilities aimed at enhancing AI agents' efficiency in automation and orchestration.

By Kaleah Salmon • 3 min read • Fri, 14th Feb 2025
Workers cautious about AI despite increased utilisation
Software-as-a-Service

Workers cautious about AI despite increased utilisation

A new study reveals that while 58% of workers in the US and UK are using agentic AI, concerns over its quality and emotional intelligence remain high.

By Melania Watson • 3 min read • Thu, 23rd Jan 2025
Pegasystems launches AI-enhanced solution for bank disputes
Generative AI

Pegasystems launches AI-enhanced solution for bank disputes

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.

By Melania Watson • 3 min read • Thu, 12th Dec 2024
Pegasystems unveils AI-driven Pega Smart Investigate update
Robotic Process Automation

Pegasystems unveils AI-driven Pega Smart Investigate update

Pegasystems has unveiled the latest Pega Smart Investigate Enterprise Edition, enhancing banks' capabilities in processing payment exceptions with AI automation.

By Melania Watson • 3 min read • Thu, 12th Dec 2024
Pegasystems launches Pega Infinity 24.2 with AI upgrades
Digital Transformation

Pegasystems launches Pega Infinity 24.2 with AI upgrades

Pegasystems has launched Pega Infinity 24.2, enhancing user productivity with generative AI and new features for improved workflows and customer engagement.

By Melania Watson • 3 min read • Wed, 30th Oct 2024
AI adoption grows despite challenges in Australian businesses
EduTech

AI adoption grows despite challenges in Australian businesses

A new report by Pegasystems reveals that 96% of Australian businesses are adopting AI, yet only a mere 4% feel adequately prepared for its seamless integration.

By Shannon Williams • 4 min read • Thu, 13th Jun 2024
Pegasystems launches Pega GenAI Socrates for corporate learning
EduTech

Pegasystems launches Pega GenAI Socrates for corporate learning

Pegasystems has launched Pega GenAI Socrates, a cutting-edge AI tutor designed to revolutionise corporate learning with dynamic, personalised instruction.

By Sean Mitchell • 3 min read • Wed, 12th Jun 2024
Pegasystems expands Pega GenAI with AWS & Google Cloud models
Hyperscale

Pegasystems expands Pega GenAI with AWS & Google Cloud models

Pegasystems announces the expansion of its Pega GenAI capabilities, integrating AWS and Google Cloud's AI models, set to be available in mid-2024.

By Sean Mitchell • 3 min read • Tue, 11th Jun 2024
Pegasystems unveils powerful upgrades for Pega GenAI Blueprint
Robotic Process Automation

Pegasystems unveils powerful upgrades for Pega GenAI Blueprint

At PegaWorld iNspire, Pegasystems launched major upgrades to its Pega GenAI Blueprint, promising faster, smarter app designs driven by generative AI.

By Sean Mitchell • 3 min read • Tue, 11th Jun 2024

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Experts respond to launch of EU AI Act, discuss impact on businesses
AI Models

Experts respond to launch of EU AI Act, discuss impact on businesses

It comes as the EU AI Act has set a new regulatory framework impacting businesses and the financial sector.

By Melania Watson • 3 min read • Fri, 2nd Aug 2024
Mixed reaction from the AI community on King's Speech
Large Language Models

Mixed reaction from the AI community on King's Speech

The King's Speech lacked the anticipated new AI Bill, sparking mixed reactions and highlighting the UK's focus on cyber security over comprehensive AI legislation.

By Shannon Williams • 3 min read • Thu, 18th Jul 2024